TruTix Privacy Policy

Effective Date: Upon Publication

1. Information We Collect

TruTix may collect information you provide when creating an account or using the platform, including your name, email address, phone number, username, ticket listings, purchase and sale details, and messages sent through the platform.

We may also collect basic technical information, such as device information, IP address, and app activity.

2. How We Use Your Information

We use information to:

• Create and manage accounts.

• Process ticket transactions and transfers.

• Collect applicable transaction fees.

• Communicate with users.

• Prevent fraud and investigate disputes.

• Improve TruTix and provide customer support.

3. Payments

TruTix intends to use Stripe for payment processing. Payment information submitted through Stripe is handled according to Stripe's privacy practices and agreements.

Our handling of payment information will depend on the payment system implemented in the platform.

4. Sharing Information

We may share information with payment processors, hosting providers, security services, customer support providers, and other service providers needed to operate TruTix.

Some information may be shared with buyers or sellers when necessary to complete a ticket exchange.

We do not sell personal information for monetary consideration.

5. Messages and Security

Messages may be retained or reviewed when reasonably necessary for customer support, fraud prevention, or dispute resolution.

We use reasonable measures to protect user information, but no online system can be guaranteed completely secure.

6. Data Retention and Account Deletion

We keep information as reasonably necessary to operate TruTix, meet legal obligations, resolve disputes, and maintain transaction records.

Users may request account deletion through available account settings or by emailing support@tru-tix.com. Certain information may need to be retained for legal or business purposes.

7. Age Requirement

TruTix is intended for users who are at least 18 years old.

8. Changes to This Policy

We may update this Privacy Policy as TruTix develops. Updated versions will be posted on this page.

9. Contact Us

For questions about this Privacy Policy or your personal information, contact:

support@tru-tix.com

Website: https://tru-tix.com